If you wish to cancel your StaCommu, you must make the change on the StaCommu web page.
If you wish to cancel your subscription, please do so at least 24 hours before your next renewal date and time.
If you are late, your subscription will be renewed.
Please note that your subscription will not be cancelled even if you uninstall the app.
If you initialize your device or change your device model without following the cancellation procedure, your subscription will be continued.
【Canceling a StaCommu Premium Subscription】
You cannot change your subscription from the app. Please be aware of this beforehand.
① Log in from the StaCommu Web page.
② Tap the icon in the upper right corner of the screen, and go to My Page.
③ Tap/click "Plan Details" in My Page.
④ Tap/click "Cancel" in blue text.
⑤ Tap/click "Cancel" at the bottom of the "Plan Cancellation" page.
※Please note that you can still use your StaCommu account until the expiration date.
If you cancel your account, your monthly payment will be suspended, but your account will remain. You can continue to use the service as a free member.
※You can continue to use the service as a free member. The cancellation procedure is different from the procedure to stop automatic renewal of paid plans.